ZinoCash is Zinzino’s Customer Reward points system, created to thank our Customer for their loyalty.

You earn ZinoCash points every time you place an order, and these points can be used as a discount toward future Zinzino purchases.

For full details, visit the Zinzino Customer Rewards Program Rules (PDF).

To see how many ZinoCash points you’ve earned:

1. Log in to your Zinzino account.
2. Navigate in the left menu to Under Benefits, click ZinoCash Balance page.
3. At checkout, choose Next Delivery and select the Pay Later option.

4. Once the order is created, contact Zinzino Support to request payment with your ZinoCash points.

Your full ZinoCash balance, complete transaction history and rules – including all earned and redeemed amounts – are displayed right there.

During the Black Week campaign, your account may temporarily display regular ZinoCash points according to the standard Customer Rewards Program.

This is completely normal — the system will first record your orders under the regular program rules.

After the campaign ends, all qualifying Customer orders will be recalculated based on the Black Week offer (50% ZinoCash on your total order value, including shipping).

Your corrected Black Week ZinoCash bonus will then be added to your account within one week after the campaign ends.

Due to the high volume of orders during November and early December, delivery times may be significantly longer. Many shipping companies experience heavy workloads during this period as they handle multiple Black Week promotions, which can lead to longer processing and delivery times. We appreciate your patience and understanding during this busy season.