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Your support is here
Here are some frequent questions
Your order will be shipped directly after we have received your payment.
As a subscribing Customer, you will receive tailored supplements home-delivered with automatic refills every other month. In order to significantly reduce our carbon footprint and to cut shipping costs by half, your package will arrive every second month with twice the content stated in your monthly subscription.
You can track your delivery by logging in to your account. My Account > Orders.
We greatly value our relationship with you and will always inform you of any marginal price adjustments we need to implement. It can be due to the current world situation, global inflation, increased costs of certain ingredients, as well as developing, shipping and improving our sought-after product range.
Please, keep in mind that if you're still within your binding period, you will pay the current price until the period has expired, after which the new price applies. If you have further questions regarding your particular subscription, you are welcome to contact our Customer Service.
Go to zinzinotest.com and enter your Test ID code to gain access to your test results.
All dried blood spot tests from Zinzino are scientifically based, confidential and completed in the home. The test validity and accuracy are consistent with the most rigorous medical methods. All blood samples are independently managed and analyzed anonymously by Vitas, a GMP-certified chemical analysis contract lab based in Oslo, Norway, with 25 years’ experience in providing high-quality, custom chromatographic analytical services, based on cutting-edge knowledge and technology. Vitas is recognized as a leading player within the field of dried blood spot testing and originates from the Department of Nutrition, Institute of Basic Medical Sciences, University of Oslo, the largest department of nutrition in Europe. The company has been a collaborative partner to the World Health Organization.
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