Frequently Asked Questions
Frequently Asked Questions
Got questions?
The International Annual Event 2023! The event will take place on October 13-15 at The Qube in Gardemoen, Oslo. The ticket gives you access to three days filled with exclusive training, inspiring speakers including our Keynote Speakers and massive video content. The online tickets are available for purchase until 10 am CEST October 20, 2023. Please note that photographs and footage will be taken throughout Annual Event. These will be used by Zinzino for marketing and publicity in our publications, on our website and in social media. By entering the venue, you hereby consent to all such filming and to unrestricted transmissions of any resulting program. Please contact the event organizer if you have any concerns or if you wish to be exempted from this activity.
As Crown or higher pin level*, you and your spouse are invited to attend the Annual Crown Dinner with Zinzino’s Top leaders, Management and specially invited guests on Thursday October 12. Together we will experience a spectacular evening with a first class 3-course dinner and special announcements.
When: October 12, 19.00-22.00 CEST
Where: Clarion Hotel & Congress Oslo Airport (next to the Qube)
* You need to be Active Director at least for one month between October 2022 - September 2023.
If you are qualifyed you will recieve an invitation where you can register to the dinner. You also need to register for interpretation during Crown Dinner.
As pin-level Diamond and above or Top-Team 100 and above you are invited to Diamond Training that starts at 12 am CEST Friday, October 13. This is a sneak-peek conference exclusively for you, displaying some of the upcoming main event topics. You can also qualify through our Enrollment Incentive Program (30 partners).
If you have not yet reached the pin-level Diamond or Top-Team 100, you still have a chance to qualify for the Diamond Training by hitting pin-level Diamond or becoming a Top-Team 100 Partner before October 12, midnight CEST
Diamond Training will be interpreted to the following languages: Finnish, French, German, Greek, Hungarian, Italian, Mandarin, Polish, Russian, Slovak, Spanish, Swedish and Turkish.
Please note! The Diamond Training won’t be streamed.
This year’s legendary Annual International Awards Ceremony can be described with only one word – glamorous! Together we will experience a spectacular menu filled with outstanding entertainment, laughter, exciting announcements and thrilling surprises! We promise that this will be the one to remember! Grab your finest outfits and dress to impress!
GOT ANY ALLERGIES?
If you have any special food requirements or allergies (gluten, lactose, nuts etc) or if you are a vegetarian/vegan - please register here up until October 1
Yes, children are very welcome to participate during the main event and during the Gala Dinner on Saturday evening but Diamond Training is exclusively for qualified Partners over 18 years. Buy your ticket here>>
All paid event tickets will count in the Top Gun Campaign. Any refunds processed during the campaign period will be deducted from the results.
Children ticket is not counted for Top Gun Campaign.
Remember to purchase your ticket through your Back Office to link it to your Partner ID number:
1. Log in to your Back Office
2. Go to “Shop”
3. Go to “Join”
4. Go to “Partner Campaign” and purchase the Annual Event ticket.
You will get access to your online ticket(s) from your personal Back Office. Remember to log in with the Partner ID number that you purchased your online ticket through. To receive all the latest updates, you should log in on the morning of the actual event.
If someone else has purchased your ticket for you, then your ticket information is in your buyer’s Back Office. Your buyer will have to share your ticket with you on the morning of the actual event so you can enter the event.
To receive all the latest updates, follow the instructions below on the morning of the actual event.
• Sign in with your Partner ID & password to Back Office at zinzino.com
• Check for the event ticket image
• Click on “Your ticket”. Here is your ticket information.
• Click on “Enter event” to watch the event or get information prior to the event start.
If you have bought multiple tickets and need to share them with your guests, you will find these under “additional tickets”. Copy the ticket link the morning of the actual event and send it to your guests.
If you run into any issues, please contact Partner Support.
If you have purchased event tickets to your team, then you need to send them their personal event ticket link the morning of the actual event. The ticket links are available in your Back Office.
Forward the tickets that has been sent to you by e-mail. Search for "Your ticket to Annual Event" in your inbox. Tickets will be send out two weeks before the event.
The recordings (with interpretation) of the virtual main event will be released approx. 4 days after the event on the event page that you access from your Back Office. You will receive a notification in the newsletter and in the Back Office News when the recordings are available at the event webpage. The recordings will be available until January 31st, 2024 at the event webpage that you access from your Back Office.
If you have bought multiple tickets and need to share them with your guests, you will find these under “Additional Tickets”. Copy the ticket link and send it to your guests.
If you encounter any issues, please contact our Partner Support.
If I can’t attend event and haven't purchased a ticket, can I purchase a online ticket afterwards to watch the recording?
Yes, if you purchase a online ticket after the event, you will gain access to the main event recordings (with interpretation). You can purchase a virtual ticket until 10 am CEST October 20, 2023. After you have purchased your ticket, you can access the recordings by doing the following:
• Sign in with your Partner ID & password to the Back Office at zinzino.com
• Check for the event ticket
• Click on “Watch Recordings”
• Click on “Enter event” to watch the recordings
If I have bought an ordinary ticket but can’t attend the event, can I get hold of a online ticket to watch the online stream?
If you have purchase an ordinary event ticket and can’t attend the event of some unexpected reason, then you can sell your ordinary ticket to someone in your team and buy a online ticket instead.
If you fail to sell your ordinary ticket, send an e-mail to events@zinzino.com and inform us about your situation, then we will do our best to help you with your online ticket.
Please note: no refunds on already bought tickets.
The S44 shuttle bus service runs to and from Oslo Airport Gardermoen at least twice and hour, stopping right outside the hotel. From the airport, the bus departs from platform 40. For prices and timetable information, please contact the reception. Tickets are available for purchase via the Vy app. Tickets can either be purchased via the Vy app or on the bus for 80 NOK per person each way.
We would like to encourage you all to share snapshots from your own International Annual Event. Make sure you tag #zinzinoevent in all your photos during the event and we will share them on our social pages.
Don’t forget to follow our event at Team Zinzino Official Facebook group and Instagram to see all the updates from Internationnal Annual Event. Connect with us on Social Media via #zinzinoevent
The Hospitality Desk is in the conference foyer and there you will meet Zinzino employees that will answer questions, guide you, take care of your possible feedback and help you with the other requests you have. You will also find notebooks, pens and sometimes you will be recommended to fetch your Zinzino pin here.
Visit us in the Zinzino Shop at floor two where you will find amazing offers! We are happy to introduce a selection of our popular Health Club clothes and amazing Zinzino offers! Product launches will be available in event shop. You will only be able to buy prodocts without credits, but you will be able to order kits in our webshop with amazing offers. This year our Book Shop is inside the Event Shop. Check out our special book offers and access special selected reading materials that will inspire you to build your business, and take the lead!
The Diamond Training and the main event will be in English and interpretation services will be provided in the following languages Finnish, French, German, Greek, Hungarian, Italian, Mandarin, Polish, Russian, Slovak, Spanish, Swedish and Turkish. Order your equipment at the website. Please, keep in mind that last minute changes are possible.
Annual Event will be in English and interpretation services will be provided in the following languages: Finnish, French, German, Greek, Hungarian, Italian, Mandarin, Polish, Russian, Slovak, Spanish, Swedish and Turkish. Please, keep in mind that last minute changes are possible.
The Diamond Training will be in English and interpretation services will be provided in the same languages as the main events training sessions.
During the broadcast you need to select the interpretation language of your choice by doing the following:
Find the “Headphone” symbol to select your interpretation language in the right corner of the broadcast video.
Click on the “Headphone” symbol to access the list of available interpretation languages.
Click on the arrow to select your preferred language.
Yes, you Stream your favorite content from your phone or tablet straight to your TV. Use a Chrome browser and follow the steps as explained on the official Chromecast pages: https://video-tv-cast.com/chromecast/
Yes, you can watch the event directly on your iPhone and iPad. It works wherever you are; all you need is an internet connection. If you’d like to stream a video via Apple TV to watch it on a big screen, you can use AirPlay directly from your iOS devices.
What you need:
– iPhone, iPad, iPad mini, or iPod touch
– Apple TV
Note: Your iOS device and Apple TV need to be connected to the same Wi-Fi network. For more information on how to use AirPlay, visit apple.com
No. Once you have purchased your online ticket, you will get access to the event. The video plays automatically in your browser. It works on PC, Mac, tablet, or smartphone. However, you must ensure you have a proper internet connection to view the Annual Event stream.
During the evening of the Annual International Awards Ceremony, we will announce the names of Partners who have won the prestigious awards Partner of the Year, Recruiter of the Year, Salesperson of the Year, Heart of Zinzino and Smiley Field! We will also announce the staff member at Zinzino Customer Support who has won the Smiley Office award.
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