How do I close or cancel my Zinzino subscription?

If you’re considering canceling, you also have a few other options:

1. Change the product in your subscription. Your goals may have shifted, and you might benefit from a different product. Whether you want to replace or remove a product, we’re here to help you find the right supplements for your current needs.
   
   
2. Pause your subscription for up to 90 days. During the pause, you won’t receive any invoices or products. Your subscription will automatically resume after the pause period ends – or earlier if you choose to restart it. Please note: Pauses must take place between 1–2 billing cycles and can last no longer than 90 days from your most recent payment.
   
   
3. Cancel your subscription. Simply contact our Global Customer Support team, and they’ll guide you through the process.

 

Can I cancel my monthly subscription immediately?

You are free to cancel your subscription anytime with 30 days’ notice. Simply log in to your account to register your cancellation. Please note that we are here to support your long-term wellness journey. Rebalancing your body takes time, and consistent use allows you to fully experience the benefits. By subscribing, you give the products the time they need to reach their full potential.

 

Why are the Zinzino supplements offered under a subscription?

Dietary changes work best when they become part of your daily routine. Our supplements are offered as a subscription to help you stay consistent, avoid running out, and give the ingredients inside time to work as intended. Your customized refills are delivered automatically, so you don’thave to remember to reorder or restart your routine each month. It’s a simple way to support your long-term goals while making your wellness routine easier to manage.

Your subscription also includes support from a Zinzino Independent Partner, who can help you choose products based on your needs and goals. Our portfolio of home health tests gives you the insights you need to create a tailored wellness routine you can track - and trust.

You take your first test at the start of your subscription to get a baseline measure of your diet and lifestyle and how that’s reflected in your body. Then you test again after 120 days to follow your body’s response to your new routine, and to help you track changes over time

 

How can I change my Zinzino order?

A holistic approach to wellness means making tweaks and adjustments to your plan to fit your current wellness goals, diet, routines or habits. Whether you want to replace or remove a product, we’re here to help you find the right supplements for your current needs. All you have to do is get in touch with our Global Customer Support to set up your new subscription.

 

Do I save money with the Zinzino operating model based on subscription?

Yes. When you subscribe to one or more of our customized kits, you become a Premium Customer. You save up to 60% on add-on subscriptions and up to 40% on Premier Kits. It’s the most cost-efficient way to use Zinzino products.

In addition, maintaining a subscription gives you access to our Customer Reward Program ‘Zinzino4Free’, where you have the chance to earn free products every month while sharing your experience with friends and family.

These are all points to keep in mind when deciding to cancel your Zinzino subscription.

 

I care about my environmental footprint. Is a subscription better for the planet?

Absolutely. Giving our planet a break is another important benefit of subscribing. Since we send refills every other month, we help minimize your shipping costs while reducing the number of delivery routes needed – lowering both our carbon footprint and yours.